I was just reading this on The ScreenSavers web site about why Martin Sargent is not allowed back on the show. This is call #3.....

April 17, 2001:
Me: Orlando, Florida, let's go to Sheila. What can I do for you?

Sheila: Hi, Martin. I just bought a new Apple iBook and I can't seem to connect to the Internet.

Me: What color is your iBook?

Sheila: Orange.

Me: OK, what you want to do is reinstall Windows.